About Job
Monday 07. January 2019 Posted by: oshane-bailey Quality Assurance
KPMG in Jamaica seeks to identify a KBS Quality Assurance - Assistant Officer to support the KBS Central process area performing tasks related to our Learning Management System (LMS) requests.

Description

KPMG in Jamaica seeks to identify a KBS Quality Assurance - Assistant Officer to support the KBS Central process area performing tasks related to our Learning Management System (LMS) requests.

KBS Quality Assurance - Assistant Officer

KPMG in Jamaica seeks to identify Quality Assurance - Assistant Officer to support the KPMG Business School Central - Learning Solutions process area performing tasks related to our Learning Management System (LMS).

Additional requirements include troubleshooting and quality assurance. The position will be assigned to our rapidly growing KPMG Jamaica Expanded Support Services (K-JESS), which provides services to a major client in the United States.

JOB PROFILE

The KBS Central Quality Assurance (KBSC-QA) Assistant Officer will be responsible for testing learning content functionality on our Learning Management System (LMS), documenting issues found and communicating with course managers.  The KBSC-QA Assistant Officer will conduct “Close Out/Go Live” meetings with KPMG Learning Professionals.

JOB RESPONSIBILITIES:

  • Work closely with internal KPMG Business School teams to execute QA work requests
  • Test all forms of digital content in the Learning Management System (LMS)
  • Assist in troubleshooting root cause of issues identified
KNOWLEDGE, SKILLS, and COMPETENCIES:
Education/Experience
  • Associate Degree and/or equivalent
  • Minimum of One (1) year working experience in a Professional setting
Technical
  • Familiarity with various browsers and operating systems
  • Proficient with Microsoft Office Suite applications including Word, Excel, and Outlook
  • Intermediate knowledge and use of other business information systems
  • Ability to complete higher complexity tasks OR intermediate complexity tasks at higher volumes accurately and completely with high degree of independence
Interpersonal
  • Professional, multi-tasker, organized and strong attention to detail
  • Strong written and verbal communication skills

We thank all interested applicants however only shortlisted candidates will be contacted.

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